Major Power Outage Information
Below is a detailed list of major power outages that have occured throughout Hawkeye's service territory.

Date: Saturday, April 24, 2010
Cause: Broken Insulator
98 members affected
Northern Chickasaw County
Photo Gallery

Date: Wednesday, April 14, 2010
Time Off: 2:41 p.m.
Time On: 4:36 p.m.
Nordness Substation
Southeast Winneshiek County
695 members affected
Cause: Dairyland Transmission Broken Crossarm

24-Hour Outage: (800) 927-5265

Outage Procedures:
Hawkeye's primary goal is to get the power back on to everyone in the quickest and safest fashion possible:

1. First priority is public safety, so crews are sent to remove damaged power lines from the roadways first.

2. After that, substation power is restored.

3. Next, the major distribution feeders are repaired. These are the power lines that come out of a substation that have three wires resting on a crossarm.

4. Tap lines are repaired next. Tap lines carry power to groups of homes from the distribution feeders. You may see your neighbors' lights come on while yours remains out, because there is still damage to your individual lines.

5. Finally, individual service lines are repaired.

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